How We Test Web Hosting in Australia — Our Methodology

Disclosure: We may earn a commission if you purchase hosting through links on this page, at no additional cost to you. All speed data is independently gathered.

How We Test Web Hosting in Australia

Every number you see on Pick a Host comes from a real test run in Australia, not a spreadsheet we copied from a US review site. This page explains exactly what we test, how we test it, and what we deliberately leave out.

Speed Testing — Time to First Byte (TTFB)

TTFB is the time between a browser sending a request and receiving the first byte of a response. It is the clearest single measure of server performance — it strips out page weight, image sizes, and front-end code, and tells you how fast the server itself responds.

Our test setup

We install a fresh WordPress site on each host using the Twenty Twenty-Four theme, no page builders, and WP Super Cache enabled with default settings. Tests are run from a Sydney connection using curl. We run 5 timed requests per provider and take the average. Tests are run during AEST business hours to reflect real-world load conditions.

Uptime Monitoring

We monitor each test site using a third-party uptime service over a 30-day rolling window. Checks run every 5 minutes from an Australian monitoring node. A host that claims 99.9% uptime but routes that claim through their own dashboard does not impress us.

Support Testing

We contact support via live chat during AEST business hours with a standard technical question. We time from first message to a useful response — not just “Hi, how can I help?” but an actual answer. We run this test twice per provider per review cycle.

Pricing Verification

On every review we record the advertised first-term price, the renewal price, and the minimum contract length required. We update pricing when we spot changes and display the date each review was last updated.

Re-test Cycle

Every host is re-tested on a 60-day cycle. Infrastructure changes. We do not freeze results at first publish.

What we testWhat we do not testWhy
TTFB from Sydney (5 runs, averaged)Load testing at thousands of concurrent usersIrrelevant for the small business audience we write for
Uptime over 30 days (independent monitor)Host-reported uptime statisticsSelf-reported data has obvious incentive problems
Live chat support response time (AEST)Phone supportMost AU hosting support has moved to chat/ticket
First-term and renewal pricingPromotional codesCodes expire — we track the standard published rate
Data centre locationHardware specsSpecs vary by tier and are not published accurately by most hosts